Right of withdrawal:
You have the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. To exercise your right of withdrawal, you must inform us (Nouvellune GmbH, Untere Paulistrasse 51, 8834 Schindellegi-Feusisberg, Switzerland, e-mail: firstname.lastname@example.org) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. For this purpose, you can use the enclosed sample withdrawal form, which is, however, not mandatory. To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation:
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. Within Germany, we shall bear the costs of returning the goods if you request our return slip (DHL) for the return and use it as intended. Otherwise, you bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
The right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery.
Sample cancellation form
If you want to revoke the contract, please fill out this form and send it back.
To Nouvellune GmbH, Untere Paulistrasse 51, 8834 Schindellegi-Feusisberg, Switzerland, or by mail to: email@example.com.
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods:- Ordered on (*)/received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s):
(only in case of notification on paper)
(*) Delete as applicable.
Do you have any questions?
Simply contact us via our chat tool on the homepage or via email to: firstname.lastname@example.org.
Your Nouvellune Team